About Us
We are the experts who will make your pet's move smooth
At Pets Taxi, we believe that a pet’s travel experience matters just as much as their owner’s. Since 2002, we’ve worked out of our office in Dubai, United Arab Emirates (with our furbabies by our sides) to guide thousands of families through the entire pet relocation process—from the initial planning to happy reunions in their new homes.
When it comes to pet transport, you and your pet will get what you pay for. Our experienced destination experts know the ins and outs of moving pets and have relationships with trusted partners all over the globe.
Pet's Taxi guides pets and their people through the often complicated process of moving — both domestically and internationally. From navigating regulations and paperwork to facilitating travel logistics, we make the journey as painless as possible, giving you the freedom to relocate without fear. We're a full-service pet travel agency, meaning we don’t assist with one-off tasks like booking a flight or filling out a travel document. We take our responsibility extremely seriously and work with clients who hire us to oversee the entire pet relocation process, so we can ensure a safe and happy pet move.
Meet the Team
When you hire Pet's Taxi, you will be paired with an expert relocation coordinator who will be your point of contact from the day you pay your deposit until the happy moment you reunite with your pet at your final destination. Meet our team of pet-loving experts
Why We Are Different
OUR TRAVELERS
Everyday we work hard to make the life of our pet traveler better and happier
Pets in Cabin
Humaid Talal and Olya traveling with kitten on board from UAE to KSA
01
Deep Experience
In the 20 years we’ve been in business, we’ve seen it all. Each year, we move thousands of pets to more than 150 countries. We keep up with the ever-changing import rules and airline regulations so you don’t have to. And if there’s something we don’t know, we know where to look to figure it out.
02
Quality Over Quantity
We want every pet and family to have the best possible relocation experience. It’s why we ring a giant chime in the office every time a pet and their people are reunited! And it’s why we limit the number of moves we manage each month.
03
Full-Service Support
From ensuring proper veterinary requirements are met, to completing import applications and determining flight routing, we manage every step and update you along the way. Our prices reflect the high level of care and service we provide.
04
A Top-Notch Team
Our employees truly care about animals. We have pets in the office. We volunteer at rescues. We donate to pet-related causes. And our teams are destination-specific, so you get the benefit of a focused team with regional knowledge.
05
A Trusted Network
Pet's Taxi is a high-touch business that requires trained and certified people to move pets long distances. We’ve built personal relationships with trusted vendor partners all over the world—and we ensure that the people we hire to help move your pets meet standards that foster safe pet transport. Some of our clients’ highest praises reference our partners across the world who are essential to making these journeys possible.
06
A Lot of Love
We build strong relationships with our clients. Some of them still send us pictures of their pets long after they’ve moved. We always communicate clearly and honestly, because no move is guaranteed to go completely according to plan. We’ll keep you updated and informed through each step of the process.
